Technology
is a stewardship.

I design platform systems that rely on technologies I did not build and serve people I'll never meet. My job is to maintain and grow them faithfully — making complexity approachable, making outcomes visible, and leaving the system better than I found it.

01Experience

Okta

2022–2026 • Staff Product Designer

Led UX strategy and design execution for Okta's Authenticator platform, shipping phishing-resistant authentication including Passkeys and Smart Card to unblock federal and enterprise accounts. Built design infrastructure adopted across the team — a visual aids framework, design system components, and an adoption metrics proposal that grounded a broader overhaul.

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Platform UX Strategy: Drove UX strategy for the Authenticator platform across Passwordless and Workforce Authenticator scopes for admin and end user experiences. North star discovery and vision for Passkeys (FIDO2 WebAuthn) in partnership with EPD leads through design workshops, customer research and analysis, and design explorations. Directly informed product roadmaps.

Phishing-Resistant Authentication: Led multi-year design execution for mission-critical authentication, focused on Passkeys and Smart Card technologies. Shipped WebAuthn support for Passkeys and related capabilities like Pre-Enrolled Security Keys, Custom Relying Party ID, Passkeys UX customizations and access controls, and Smart Card JIT access to unblock key federal and enterprise accounts.

Design Infrastructure: Scaled team efficiency by introducing shared tooling including a Visual Aids UI framework, XFN resourcing trackers, and process planning improvements. Contributed to Odyssey Design System to drive platform alignment of secure settings components.

Adoption Metrics: Recognized a gap in adoption metrics tracking and authored a Passkeys Tracking Metrics proposal which served as groundwork for a broader metrics overhaul to introduce long-term visibility into adoption metrics.

Apollo Graph

2020–2022 • Senior Staff Product Designer

Led design for Apollo Studio, a developer tool for data graph maintainers working with GraphQL to make API orchestration and maintenance approachable and collaborative.

Netlify

2018 • Head of Design

Led the Design Department. Partnered with executive leadership on product strategy, IC product and marketing design, and hiring.

GitHub

2013–2018 • Product Design Lead

Embedded design lead building code collaboration features for complex developer workflows. Shipped Code Review Requests, Code Owners, Protected Branches, Package Registry, and the Status Checks API. Hybrid design and front-end developer. Wrote production HTML/CSS/Ruby/Rails.

HospitalRun

2014–2018 • Co-founder & UX Lead

Co-founded and designed an open-source, offline-first hospital management platform utilized by medical facilities in under-resourced areas. Note: this was a volunteer position.

AppendTo

2012–2013 • Visual Design Engineer

Front-end developer and tech lead for enterprise clients including Bloomberg, Microsoft, and TIME Magazine. Co-led the front-end implementation for the massive redesign of TIME.com.

CURE International

2009–2012 • Principal Designer

First in-house designer, establishing the design discipline across print, web, UX, and brand for a global network of charitable hospitals.

Contract Designer

2004–2016 • Self-employed

Delivered UX/UI design and responsive front-end development services for diverse startups, agencies, and NGOs.

Liberty University

2000–2004 • B.S. in Communications

02Projects