Okta
Led UX strategy and design execution for Okta's Authenticator platform, shipping phishing-resistant authentication including Passkeys and Smart Card to unblock federal and enterprise accounts. Built design infrastructure adopted across the team including a visual aids framework and design system components.
Show more
Platform UX Strategy: Drove UX strategy for the Authenticator platform across Passwordless and Workforce Authenticator scopes for admin and end user experiences. North star discovery and vision for Passkeys (FIDO2 WebAuthn) in partnership with EPD leads through design workshops, customer research and analysis, and design explorations. Directly informed product roadmaps.
Phishing-Resistant Authentication: Led multi-year design execution for mission-critical authentication, focused on Passkeys and Smart Card technologies. Shipped WebAuthn support for Passkeys and related capabilities like Pre-Enrolled Security Keys, Custom Relying Party ID, Passkeys UX customizations and access controls, and Smart Card JIT access to unblock key federal and enterprise accounts.
Design Infrastructure: Scaled team efficiency by introducing shared tooling including a Visual Aids UI framework, XFN resourcing trackers, and process planning improvements. Contributed to Odyssey Design System to drive platform alignment of secure settings components.